Services

After Sales Service

A comprehensive after-sales service system is essential for maximizing the value of a laser cutting machine. It ensures the long-term stable operation of the equipment while providing extensive technical support to enhance production efficiency.

Pratt R&D Capabilities

Our team includes over 30 research and development (R&D) personnel and 100 professional after-sales engineers. We prioritize the functionality and performance of our products. To ensure your production runs smoothly, we invest significantly in R&D each year to support and safeguard your manufacturing process.

Quick Response

We have a professional online after-sales team, serving you 24 hours a day to solve your equipment problems at any time

Regular Maintenance

We offer solutions for equipment maintenance and care, providing online assistance and conducting regular inspections.

Technical Training

We offer free technical training, installation and maintenance manuals, and corresponding video materials for product usage.

After-Sales Service

Service throughout the entire lifespan of your product

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